If you’re seeking a career in administration, there’s a great opportunity for you as an Admin Clerk at various locations. This permanent role offers a competitive salary and a chance to work in a dynamic and supportive environment. Below, we detail the key responsibilities, required qualifications, and skills needed for this role.
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Key Responsibilities of an Admin Clerk
Admin Clerks play a crucial role in ensuring the smooth operation of an organization. Some of their core responsibilities include:
1. Client Assistance and Product Information
- Advising potential buyers about the variety of products offered by Umsuka.
- Addressing inquiries from clients promptly and effectively, ensuring customer satisfaction.
2. Efficient Application Processing
- Ensuring applications are processed swiftly and accurately.
- Handling the timely clearance and submission of contracts to facilitate payments.
3. Communication and Coordination
- Liaising with relevant Fidelity branch contacts to ensure seamless loan issuance to clients.
- Maintaining clear communication channels to streamline processes and resolve issues efficiently.
4. Compliance and Regulatory Adherence
- Strictly adhering to regulations, including the Consumer Protection Act and the National Credit Act.
- Ensuring compliance with all other relevant laws and organizational policies at all times.
5. Market Support and Customer Care
- Assisting the organization with market–related matters and providing exceptional customer service to Umsuka Wemali financing customers.
Qualifications and Experience Required
To be considered for the Admin Clerk position, applicants should possess the following qualifications and experience:
1. Educational Background
- A National Certificate in Customer Service or a Grade 12 qualification is required.
2. Relevant Work Experience
- Previous experience in call centers and customer service is essential.
- Experience in a credit lending environment would be an added advantage.
Skills and Attributes Needed for the Admin Clerk Role
Success in this role requires a combination of technical and interpersonal skills. Candidates should demonstrate:
1. Strong Communication and Teamwork Skills
- Ability to communicate effectively and work collaboratively in a team environment.
2. Excellent Time Management and Multitasking Abilities
- Proficiency in prioritizing tasks, managing time efficiently, and handling multiple responsibilities simultaneously.
3. High-Pressure Environment Adaptability
- Capacity to thrive in a fast-paced and high-stress workplace while maintaining excellent planning and organizational skills.
4. Initiative and Customer Service Orientation
- A self-driven attitude with a focus on delivering outstanding customer service.
5. Professional Conduct and Flexibility
- Displaying proper phone etiquette and the ability to work flexibly, accommodating the needs of both the organization and its clients.
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How to Apply for the Admin Clerk Position
If you meet the qualifications and are excited about this opportunity, click the button below to apply online. Don’t miss your chance to join a dynamic team and make a significant impact in a vital role.
This position is an excellent opportunity for those looking to advance their career in administration while contributing to a reputable organization. Apply today to take the next step in your professional journey!
