Date Posted: January 26, 2025
Company: Lancet Laboratories
Location: Bloemfontein, South Africa
Lancet Laboratories invites applications for the position of Admin Clerk-Data Capturer (Central Region). This permanent role offers the chance to be part of a leading laboratory services provider, with responsibilities centered on accurate data capturing to ensure efficient service delivery.
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Position Overview
This position focuses on maintaining operational excellence in patient data capture, logistics coordination, and customer service.
Key Responsibilities:
- Data Management:
- Accurately capture patient information and medical aid details from doctors’ report forms.
- Maintain and monitor the computerized database to ensure dependable results and SOP compliance.
- Administrative Duties:
- Order and manage stationery to ensure smooth service delivery.
- Handle switchboard operations to maintain effective communication.
- Manage reception tasks, providing clients with relevant information and exceptional service.
- Sample Logistics:
- Dispatch specimens for processing, ensuring adherence to turnaround times.
- Track sample deliveries and resolve bottlenecks in laboratory processes.
- Customer Interaction:
- Address administrative queries and complaints professionally and ensure timely resolution.
- Uphold customer care principles when engaging with patients and healthcare professionals.
- Quality Control:
- Perform basic housekeeping and equipment preparation per organizational procedures.
- Ensure compliance with waste removal policies and laboratory maintenance standards.
- Training:
- Participate in staff training programs to foster continuous development.
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Requirements
- Educational Qualification:
- Grade 12 or equivalent NQF Level 4 qualification.
- Experience:
- 0-1 year of relevant working experience.
- Skills:
- Proficient in computer operations and laboratory information systems.
- Strong organizational, administrative, and interpersonal skills.
- Attention to detail, resilience, and the ability to work under pressure.
Core Competencies
- Empathy and patience in handling distressed patients.
- Exceptional customer orientation and communication skills.
- Strong adherence to company protocols, dress codes, and ethical standards.
- Business numeracy and adaptability in dynamic environments.
Remuneration
Compensation is competitive and aligned with qualifications and experience.
Why Join Lancet Laboratories?
Lancet Laboratories offers a professional environment where your skills contribute to meaningful healthcare outcomes. As part of our team, you’ll engage in impactful work while developing your career in one of the country’s leading medical pathology organizations.
Apply Now to seize this opportunity and become an essential part of Lancet Laboratories’ mission to deliver excellence in medical diagnostics!
