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Road Accident Fund | Administrative Assistant – Offer Management

Job Opportunity: Administrative Assistant – Offer Management

Location: Johannesburg, Gauteng, ZA
Job Type: Fixed-Term Contract
Closing Date: 22 February 2025
Salary: R244,732.00 per annum

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Join Our Team – Be Part of an Impactful Organization

The Road Accident Fund (RAF) is seeking a dedicated and detail-oriented Administrative Assistant to provide essential administrative support within the Offer Management department. This is a fantastic opportunity for individuals looking to enhance their career in a structured and professional environment.

Key Responsibilities and Duties

1. Compliance Administration

  • Maintain accurate and up-to-date written records of departmental operations.
  • Ensure compliance with organizational policies, procedures, and regulatory guidelines.
  • Stay informed about company objectives and internal governance to uphold effective internal control measures.
  • Support adherence to legal and regulatory requirements.

2. Office Coordination and Operational Support

  • Assist in tracking and following up on pending departmental issues to ensure timely resolution.
  • Process and respond to all internal and external requests within designated timeframes.
  • Manage departmental supplies, ensuring the availability of essential stationery and resources.
  • Verify, validate, and correctly process submitted documentation and data.
  • Maintain and update registers and record-keeping systems.
  • Identify and report duplicate documents, requests, or inquiries to ensure data integrity.
  • Assign reference numbers and log documentation accurately across multiple platforms.
  • Delegate tasks to responsible team members effectively.
  • Draft and distribute correspondence, including formal letters, as required.

3. Meeting and Event Support

  • Coordinate and schedule meetings for the department, ensuring smooth logistics.
  • Take accurate minutes in compliance with governance standards and distribute them accordingly.
  • Maintain a register for tracking pending issues and meeting resolutions.
  • Organize follow-up schedules for meeting outcomes and outstanding concerns.
  • Manage team members’ calendars, ensuring meetings are confirmed and scheduled appropriately.
  • Arrange appointments with internal and external stakeholders as needed.

4. Document and Records Management

  • Administer records in alignment with the Road Accident Fund’s official filing plan.
  • Maintain an up-to-date and well-organized document management system.
  • Retrieve information efficiently to support office operations.
  • Uphold confidentiality by ensuring documents are accessed only by authorized personnel.
  • Receive, acknowledge, and properly categorize documentation within the digital and physical filing system.
  • Assign file numbers, enter data accurately into the system, and maintain an orderly archive.

Minimum Qualifications and Experience

Education Requirements:

  • Matric or Grade 12 Certificate.

Experience Requirements:

  • Minimum one (1) year of experience in an administrative role or a comparable office environment.

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Key Competencies and Skills

Behavioral Competencies:

  • Excellent planning, organizing, and coordination skills.
  • Strong decision-making abilities and emotional intelligence.
  • Commitment to ethical principles and high moral standards.
  • A client-service-oriented approach to tasks and responsibilities.

Technical Competencies:

  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong organizational and administrative abilities.
  • Ability to analyze data and extract necessary information.
  • Strong written communication skills.
  • Basic understanding of Supply Chain Management (SCM) procedures.
  • Fundamental financial knowledge.

How to Apply?

To apply for this exciting opportunity, click the button below to access the online application portal:

Why Join the Road Accident Fund?

Joining the Road Accident Fund (RAF) as an Administrative Assistant in Offer Management provides a structured career path with opportunities for professional growth. Our organization is committed to delivering excellence and supporting individuals in developing key administrative competencies.

Apply today and become part of a dynamic and impactful workforce!

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