Administrator: National Accounts – Your Guide to Success
Coca-Cola Beverages South Africa (CCBSA) offers an exceptional opportunity in the Sales department for an Administrator: National Accounts position. This role, based in Phoenix, KwaZulu-Natal, presents a challenging yet rewarding career path for professionals with a passion for sales and marketing administration.
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Key Responsibilities of the Administrator: National Accounts
1. Efficient Coordination of Point of Material
Ensuring the seamless management of all point-of-material needs is pivotal. This involves close collaboration with key stakeholders to guarantee timely availability and delivery of materials critical to account success.
2. Supporting Volume Growth Through Order Management
Administrators are responsible for assisting Key Account Managers with order-taking activities, both at national and regional levels. This ensures consistent volume growth while addressing customer-specific requirements.
3. Managing Systematic Pricing Discrepancies
Effective utilization of the Business-to-Business (B2B) ordering system is essential. Daily checks for pricing discrepancies allow for immediate resolution, minimizing potential disruptions in customer claims.
4. Resolving Customer Queries and Claims
Addressing historical pricing claims and discrepancies in a time-sensitive manner enhances customer satisfaction and strengthens relationships with national accounts.
5. Analyzing Sales Data and Identifying Opportunities
Daily reviews of critical reports such as:
- Out-of-stock data
- Sales performance trends
- New store openings
- Sales-out data
These insights are used to highlight execution gaps and identify actionable opportunities, empowering data-driven decision-making.
6. Facilitating Strategic Projects
The Administrator assists in executing strategic initiatives such as new product launches, ensuring projects are aligned with customer needs and market trends.
Qualifications and Experience for the Role
To excel in this role, candidates must meet the following qualifications:
- National Diploma in Sales and Marketing or equivalent certification.
- 2–3 years of administrative experience within a sales environment.
- Proficiency in MS Office Suite (Word, Excel, and PowerPoint).
- Strong numeracy skills and attention to detail.
- Proven ability to manage tasks under pressure while maintaining accuracy.
Core Skills Required for Success
1. Administrative Excellence
Strong organizational skills ensure smooth coordination of tasks, meetings, and critical follow-ups across departments.
2. Numeracy Proficiency
A high degree of numerical understanding is necessary for pricing accuracy and data analysis.
3. Data Interpretation and Insights
The ability to translate raw sales data into actionable insights helps maximize account performance.
4. Interpersonal and Communication Skills
Effective communication ensures seamless collaboration with internal teams, such as marketing, finance, and operations.
5. Problem-Solving Capabilities
Administrators must proactively address challenges, such as pricing discrepancies and customer claims, while maintaining a solutions-focused mindset.
The Role’s Broader Impact on Business Success
This position significantly contributes to the organization’s overall performance. By ensuring the effective management of accounts, streamlining order processes, and driving strategic initiatives, the Administrator supports long-term business goals and fosters strong partnerships with national accounts.
Why This Role Is a Unique Opportunity
The Administrator: National Accounts role at Coca-Cola Beverages South Africa offers a platform to merge administrative expertise with impactful sales strategies. With a robust support system and opportunities for growth, this position is ideal for professionals seeking to make a tangible difference in a high-performing environment.
Ready to Join an Industry Leader?
Explore this opportunity with Coca-Cola Beverages South Africa and contribute to shaping the future of sales and marketing excellence in Phoenix, KwaZulu-Natal.
