If you’re seeking a rewarding career in the finance sector with an established municipality, the City of Ekurhuleni has an opening you won’t want to miss. This permanent position as a Clerk in Billing Metered Services offers competitive pay, excellent benefits, and the opportunity to grow in your career. Here’s everything you need to know about the role, requirements, and how to apply.
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Position Overview
Job Title: Clerk – Billing Metered Services
Location: Ekurhuleni, Gauteng
Job Type: Permanent
Closing Date: 27 November 2024
Salary Range: R 217,920.00 to R 298,932.00 per annum (plus benefits)
Department: Finance Department
This role is central to ensuring accurate and timely billing of metered services, directly impacting customer satisfaction and municipal financial operations.
Minimum Qualifications and Experience
To qualify for this exciting role, candidates must meet the following minimum requirements:
- Educational Qualification: Grade 12 or an equivalent NQF Level 4 certification.
- Experience: At least one year of experience in a similar position or administrative environment.
Having prior experience in financial or billing systems will be a distinct advantage.
Key Responsibilities
As a Clerk in Billing Metered Services, you’ll play a vital role in the City of Ekurhuleni’s finance operations. Below are the core duties of the position:
1. Administrative and Financial Support
Provide administrative and financial support to the division to ensure billing is both accurate and timely.
2. Monitor Water and Electricity Usage
Use the deviation list to track customer water and electricity consumption. Ensure account holders are neither overcharged nor undercharged by verifying consumption data.
3. Rectify Billing Errors
Calculate and process journal entries to adjust any discrepancies in meter readings. Ensure billing aligns with actual usage to maintain account accuracy.
FIND MORE OPPORTUNITIES AVAILABLE HERE:
4. Assist Clients with Metering Issues
Handle complex issues related to metering and consumption, ensuring that clients’ accounts are accurate and compliant. Close cases efficiently to maintain customer trust.
5. Resolve Consumer Complaints
Respond promptly to customer complaints. Ensure account discrepancies are resolved and compliance-related issues are addressed thoroughly.
6. Record Maintenance and Customer Requests
Log maintenance requests and client concerns into the EMIS system to track issues and facilitate resolution. This ensures customer satisfaction and operational efficiency.
7. Update Interim Maintenance on Venus System
Record interim maintenance tasks on the Venus system to maintain accurate invoicing. Prevent excessive charges or unexpected costs to client accounts.
Why Work for the City of Ekurhuleni?
As a Clerk in Billing Metered Services, you’ll be part of a forward-thinking municipality that values its employees and prioritizes public service excellence. Benefits include:
- Competitive salary packages.
- Opportunities for career advancement within the finance department.
- Comprehensive employee benefits.
- The chance to make a meaningful impact on municipal operations and service delivery.
How to Apply
Ready to take the next step in your career? Applying is simple and quick. Follow these steps to submit your application online:
- Click the “Apply Online” button on the official City of Ekurhuleni careers page.
- Upload your updated CV and relevant documents (Grade 12 certificate, proof of experience, etc.).
- Complete the online application form and submit it before 27 November 2024.
Don’t miss this chance to join a dynamic team that’s shaping the future of Ekurhuleni’s municipal services!
Final Thoughts
This role is perfect for detail-oriented individuals passionate about finance and service delivery. If you have the required qualifications and are eager to make a difference in your community, apply today to become part of the City of Ekurhuleni’s committed team.
Take this opportunity to grow your career and contribute to an efficient and customer-focused billing system!
