As a Junior Learnership participant, you will coordinate the delivery of learning and development services by executing predefined objectives in line with standard operating procedures (SOPs). This role is designed to equip you with the skills and knowledge necessary to contribute meaningfully to our organization while fostering your professional growth.
Thank you for reading this post, don't forget to subscribe!Follow our Whatsapp channel for additional positions without joins: Follow Here
Locations: Johannesburg
Job Type: Full-time
Application Deadline: 4 days left
Key Responsibilities : Junior Learnership
- Administration Management:
- Actively engage with Inbound or Outbound consultants to achieve daily customer service quality targets.
- Drive participation in weekly skills audit tests to enhance knowledge and instill behaviors that deliver exceptional results.
- Resolve customer requests at the first point of contact to ensure satisfaction.
- Team Leadership:
- Lead your team to achieve targets as per agreed quarterly performance contracts.
- Conduct assessments and provide appropriate coaching sessions to ensure continuous improvement.
- Service Delivery:
- Achieve productivity targets and maintain a low number of outbound transfer calls as per performance contracts.
- Exceed adherence to schedule targets and ensure compliance with required in–office time.
FIND MORE OPPORTUNITIES AVAILABLE HERE:
Education Requirements
- Further Education and Training Certificate (FETC): Education, Training, and Development (Required).
Equal Opportunity Employer
Absa Bank Limited is committed to diversity and inclusion. As an equal opportunity and affirmative action employer, we comply with the Employment Equity Act 55 of 1998. Preference will be given to suitable candidates from designated groups to achieve equitable demographic representation and enhance the diversity of our workforce.
Note: Absa Bank Limited reserves the right not to fill the advertised position.
Why Choose Absa?
- Be part of a 100+ year legacy with a strong African identity.
- Contribute to shaping the future of a leading financial institution.
- Gain valuable skills and experience through structured learning and development programs.
Apply today and take the first step toward a rewarding career with Absa Bank!
