Are you passionate about providing excellent customer service and working with food products? Pick n Pay is looking for a Service Area Assistant to join our teams in the Deli, Bakery, and Fruit & Veg departments. This is a permanent position offering a competitive salary based on experience and qualifications. The role is available in various store locations, with specific opportunities in Pretoria, where residing near Faerie Glen Hypermarket is a great advantage.
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Key Responsibilities of a Service Area Assistant
As a Service Area Assistant, your primary duties involve ensuring the efficient and high-quality display, storage, and sale of goods in the Deli, Bakery, and Fresh Produce sections. Here’s a detailed look at your responsibilities:
1. Safe and Neat Storage of Goods
You will be responsible for organizing products so that they are safely stacked and stored in an orderly manner. This ensures that the store maintains high standards of presentation, making it easy for customers to find the products they need.
2. Stocking Merchandise
Adhering to established stocking guidelines, you will replenish shelves and displays, ensuring that all products are arranged attractively. Keeping shelves well-stocked improves customer satisfaction and promotes sales.
3. Pricing Accuracy
You will play a key role in ensuring that all products, especially those with unpredictable weights, are appropriately valued. Verifying pricing accuracy through correct labeling ensures transparency and builds trust with our customers.
4. Inventory Management
A critical part of your job is to rotate stock to maintain product freshness. You will inspect inventory regularly, replacing out-of-date items and ensuring the highest quality of goods on display. By reducing waste and shrinkage, you contribute to the store’s profitability.
5. Cold Chain Maintenance
For perishable goods, maintaining proper storage temperatures is essential. As part of your duties, you will verify temperatures to ensure that cold chain protocols are followed, preserving the freshness and safety of products.
6. Security and Equipment Maintenance
Following and upholding security protocols is a must to prevent theft and ensure a safe environment for both customers and staff. Additionally, you will use and maintain equipment such as slicers, scales, and ovens, following all operational guidelines.
Delivering Exceptional Customer Service
At Pick n Pay, customer satisfaction is at the heart of everything we do. As a Service Area Assistant, you will:
- Engage with customers in a friendly and professional manner.
- Listen to their needs and provide product advice.
- Ensure every customer leaves with the products and services they require.
- Handle customer orders efficiently, following the correct procedures and maintaining a high level of service at all times.
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Encouraging Sales and Promoting Products
A key aspect of your role is to actively promote products to customers. You will identify customer preferences and suggest items from the Deli, Bakery, and Fresh Produce sections that best meet their needs, contributing to increased sales and customer loyalty.
Skills and Requirements
To succeed in this role, you must possess the following skills and qualifications:
- Attention to detail: You must handle routine tasks diligently, following company guidelines meticulously.
- Customer focus: Ensuring a positive shopping experience for customers is essential.
- Strong communication: You will interact with customers and team members daily, so excellent communication skills are crucial.
- Numeracy: Accurately weighing and pricing goods requires strong mathematical skills.
- Dependability: A reliable team member who consistently meets deadlines and works efficiently.
- Matric certificate: A minimum requirement for this position.
- Proximity to Faerie Glen Hypermarket: Applicants residing near this area will be at an advantage.
Why Join Pick n Pay?
Working at Pick n Pay means being part of a team that values customer service, quality products, and teamwork. As a Service Area Assistant, you will have the opportunity to work in a fast-paced, customer-focused environment where your contribution directly impacts the success of the store. With competitive pay and the potential for career growth, this role is ideal for someone looking to build a future in retail.
How to Apply
Interested in joining the Pick n Pay team? Click the button below to apply online. Make sure your application includes all relevant details to ensure a smooth and efficient process. Don’t miss this chance to be part of one of South Africa’s most well–known retail brands!
This is a great opportunity for individuals who are passionate about customer service, have an eye for detail, and enjoy working in a dynamic environment. If you meet the requirements, don’t hesitate to apply and start your journey with Pick n Pay today!
