At Ford Kempton Park, we take pride in offering exceptional service and creating a welcoming environment for both our customers and team members. We are currently seeking a highly professional and enthusiastic receptionist to manage our front desk and switchboard operations. This is a permanent opportunity for individuals who excel in administrative roles, possess outstanding communication skills, and are eager to contribute to our company’s success.
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Key Responsibilities of the Receptionist Role
Our receptionist plays a vital role in ensuring smooth daily operations and delivering excellent customer experiences. The responsibilities include:
1. Managing the Front Desk and Greeting Guests
- Professionally welcoming all walk-in clients and ensuring they receive timely assistance.
- Upholding COVID-19 protocols by screening and directing guests upon entry.
- Maintaining a friendly and approachable demeanor to enhance the visitor experience.
2. Handling Telephone Operations
- Answering incoming calls efficiently and professionally.
- Taking accurate messages and promptly forwarding them to the appropriate personnel.
- Providing accurate and helpful information to callers about our dealership services.
3. Administrative Support and Cash Handling
- Completing administrative tasks as directed by management with accuracy and timeliness.
- Managing banking, cash handling, and receipting responsibilities with diligence.
- Typing, filing, and storing important documentation professionally and securely.
4. Maintaining a Clean and Organized Environment
- Ensuring the reception area and coffee bar are always tidy and welcoming.
- Taking responsibility for creating an inviting space for clients and team members.
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Required Qualifications and Experience
To excel in this role, candidates must meet the following qualifications:
Minimum Requirements
- Education: Matric certificate.
- Experience: At least one year of experience in administration and reception.
- Technical Proficiency: Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Skills and Attributes
- Excellent Communication: Fluency in English, with strong reading, writing, and speaking skills.
- Administrative Expertise: Skilled in handling documentation and performing clerical tasks.
- Interpersonal Skills: Friendly, approachable, and able to build positive relationships with clients and team members.
- Problem-Solving Abilities: Demonstrates initiative in identifying and resolving issues effectively.
- Attention to Detail: Ensures accuracy in all tasks and adheres to guidelines meticulously.
- Dependability and Accountability: Reliable, self-motivated, and highly responsible.
- Stress Tolerance: Maintains composure under pressure and handles feedback constructively.
Why Join Ford Kempton Park?
At Ford Kempton Park, we foster a culture of excellence and growth. Joining our team as a receptionist provides:
- An opportunity to be part of a prestigious automotive brand.
- A supportive and professional work environment.
- Career development opportunities to enhance your skills and grow within the organization.
- A chance to make a meaningful contribution to a high-performing team.
How to Apply
Seize this opportunity to embark on a rewarding career with Ford Kempton Park. To apply, follow these simple steps:
- Prepare your updated resume, highlighting your qualifications, experience, and relevant skills.
- Submit your application via our online portal by 29 January 2024.
- Await our feedback and take the next step towards joining an exceptional team.
