Exciting Career Opportunity: Join Momentum Health Solutions as a Receptionist
Momentum Health Solutions, a trusted division of Momentum Metropolitan Holdings, is offering an exceptional career opportunity for a dedicated and professional Receptionist. This permanent role is based in Durban and falls under the Administration Cluster within the organization.
Thank you for reading this post, don't forget to subscribe!We are looking for an individual who is passionate about delivering an outstanding client experience while managing administrative responsibilities with precision. If you are customer-oriented and thrive in a dynamic healthcare environment, this role is for you.
Job Details
- Job Title: Receptionist
- Position Type: Permanent
- Reference Number: MMH250211-4
- Department: Administration Cluster – Momentum Health Solutions
- Location: Durban
- Closing Date: February 17, 2025
Key Responsibilities of a Receptionist at Momentum Health Solutions
Front Desk & Visitor Management
- Welcome all visitors warmly and professionally, ensuring a positive first impression.
- Determine the reason for the visit and direct guests to the appropriate personnel or department.
- Maintain security protocols by registering guests, issuing security badges, and monitoring visitor access.
Telephone & Communication Handling
- Answer calls promptly with a friendly and professional tone.
- Screen and route incoming calls efficiently to the correct departments.
- Provide general information regarding Momentum Health Solutions to callers when required.
- Take accurate messages and ensure timely communication.
Administrative & Office Support
- Manage appointment bookings, confirmations, and rescheduling when needed.
- Assist with the preparation and distribution of invoices and proposals.
- Conduct follow-ups on outstanding payments and assist with age analysis.
- Maintain organized filing systems for easy retrieval of records and documents.
- Prepare and distribute internal and external correspondence within set deadlines.
- Ensure the reception area remains tidy, organized, and welcoming for clients and staff.
Mail & Logistics Coordination
- Receive, sort, and distribute incoming and outgoing mail.
- Liaise with couriers and postal services to ensure timely delivery of packages.
- Maintain accurate records of delivered and received documents.
Stakeholder Relationship Management
- Build and maintain professional relationships with internal staff, visitors, and external clients.
- Ensure high levels of customer satisfaction through effective service delivery.
- Escalate any facility maintenance or housekeeping issues to the relevant department promptly.
Required Qualifications & Experience
Minimum Requirements
- Education: National Senior Certificate (Matric) is mandatory.
- Additional Qualification: A diploma in Office Administration or a related field is advantageous.
- Experience: At least 2 years of customer service or front desk experience (healthcare experience preferred).
- Computer Skills: Proficiency in MS Office (Word, Excel, Outlook, Office 365).
- Language Proficiency: Fluent in English and at least one other South African language.
Core Competencies & Skills
| Competency | Description |
|---|---|
| Communication Skills | Strong verbal and written communication skills to interact with clients and staff effectively. |
| Service Orientation | A client-focused mindset to enhance customer satisfaction. |
| Interpersonal Skills | Ability to engage professionally with diverse individuals. |
| Attention to Detail | Accuracy in documentation, scheduling, and administrative tasks. |
| Accountability | Taking full ownership of duties and responsibilities. |
| Planning & Organization | Effective time management to handle multiple tasks efficiently. |
| Deadline & Process Driven | Ability to work under pressure and meet tight deadlines. |
| Email Etiquette | Professional and structured email communication. |
| Compassionate Nature | Empathy and patience when dealing with clients in a healthcare environment. |
Growth Opportunities at Momentum Health Solutions
Momentum Health Solutions fosters a culture of continuous learning and professional development. As a Receptionist, you will have the opportunity to:
- Gain valuable experience in a reputable healthcare organization.
- Expand your skill set in office administration and customer service.
- Build professional relationships within the healthcare industry.
- Explore potential career advancements within Momentum Metropolitan Holdings.
Application Process
Interested candidates must submit their applications before February 17, 2025. Ensure that your CV and supporting documents are up to date. Applications can be sent via the official Momentum Health Solutions career page.
Important Notice: Always verify job postings on our official website to avoid fraudulent advertisements.
For further details and application submission, visit Momentum Health Solutions Careers Page.
