Job Title: Retail Sales Associate
Brand: Adidas
Location: South Africa
Team: Retail (Store)
Contract Type: Full-Time
Overview
Adidas is renowned worldwide for its innovative approach to sportswear and customer service. As a Retail Sales Associate in South Africa, you will play a pivotal role in maintaining store operations and delivering exceptional customer experiences. This position demands energy, dedication, and a passion for retail, enabling us to deliver on our commitment to excellence.
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Key Responsibilities
Deliver Outstanding Customer Service
- Provide the highest level of service to every customer, embodying Adidas’ values.
- Use advanced selling techniques such as upselling and cross-selling to maximize sales.
- Build rapport with customers to understand their needs and recommend suitable products.
Maintain Store Operations
- Execute regular sales transactions, including cash, credit card, and check handling.
- Assist with stock management, ensuring products move efficiently from the stockroom to the sales floor.
- Minimize shrinkage by safeguarding company assets and adhering to security protocols.
Merchandise Display and Visual Standards
- Support the development and arrangement of in-store displays.
- Follow guidelines provided by store management to maintain visual merchandising excellence.
- Ensure all merchandise is presented in line with brand standards.
Utilize Technology and Tools
- Gain proficiency in the point-of-sale (POS) system to process transactions accurately.
- Uphold system integrity by strictly following company policies and procedures.
Support Team Success
- Work collaboratively with colleagues to achieve team sales targets.
- Step into roles such as greeter during peak times to manage store traffic efficiently.
- Ensure the store remains clean and organized, meeting housekeeping standards.
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Required Skills
Interpersonal and Communication Skills
- Actively listen to customer needs to provide tailored recommendations.
- Demonstrate exceptional customer service abilities, consistently exceeding expectations.
Sales and Goal Orientation
- Thrive in a sales-driven environment by meeting and exceeding targets.
- Show initiative in identifying and acting on sales opportunities.
Physical Stamina and Energy
- Maintain a high energy level to manage long shifts and busy workdays.
- Show resilience and adaptability in a dynamic retail setting.
Qualifications and Experience
- Educational Requirement: Matric certificate.
- Experience: 0 to 1 year in a retail environment. Prior exposure to customer-facing roles is advantageous.
Our Culture: The Athlete’s Mindset
At Adidas, we champion a culture of winning with integrity. We seek individuals who embody the mindset of athletes—those who combine physical effort with mental strength to achieve success. Through our core behaviors, we empower our employees to thrive in a dynamic and collaborative environment, fostering innovation and teamwork to achieve our shared goals.
Why Join Adidas?
Joining Adidas means becoming part of a global brand dedicated to innovation and customer satisfaction. As a Retail Sales Associate, you will:
- Gain invaluable experience in a leading retail environment.
- Be part of a passionate and driven team.
- Receive ongoing training and development to enhance your skills.
- Contribute to a company that values integrity, diversity, and collaboration.
How to Apply
Take the first step toward an exciting career in retail by applying for the Retail Sales Associate position at Adidas. Submit your application through our official careers portal and join a company that inspires greatness in every team member.
Conclusion
Adidas’ Retail Sales Associate role offers a unique opportunity to grow in a vibrant, customer-focused environment. With a strong emphasis on teamwork, innovation, and exceptional service, this position is ideal for individuals who are passionate about retail and eager to make a difference. Apply today and be part of the Adidas legacy.
