Introduction to the Role
At Pepkor’s Dunns division, we pride ourselves on delivering superior customer service and exceptional in-store experiences. We are actively seeking ten dynamic and service-oriented sales assistants to join our team. If you are passionate about retail, have a flair for customer engagement, and thrive in a fast-paced environment, this is the opportunity for you.
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Key Responsibilities of a Sales Assistant
As a sales assistant at Dunns, your role will encompass a variety of tasks essential for the smooth functioning of our stores. Below are the primary responsibilities:
1. Achieving Sales Excellence
- Strive to meet and exceed daily, weekly, and monthly sales targets.
- Leverage sales techniques and strategies to optimize turnover.
- Support promotional activities to drive customer interest.
2. Customer Service
- Deliver exceptional service to ensure customer satisfaction.
- Address customer inquiries and resolve issues promptly and professionally.
- Build lasting relationships with customers to enhance loyalty.
3. Merchandise Management
- Maintain effective merchandise presentation and store layout.
- Regularly replenish stock and ensure displays are visually appealing.
- Monitor inventory levels to prevent shortages or overstocking.
4. Administrative and Operational Tasks
- Implement company policies and procedures effectively.
- Accurately manage markdowns, lay–bys, and stockroom administration.
- Ensure security measures are adhered to, protecting all assets including cash, stock, and physical properties.
5. Team Collaboration
- Work collaboratively with fellow team members to achieve store goals.
- Participate actively in team meetings and share valuable insights.
- Contribute to maintaining a positive, supportive workplace culture.
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Qualifications and Skills
Educational Requirements
- A completed Matric (Grade 12) qualification is mandatory.
Key Skills and Competencies
- Previous experience in sales is essential.
- Exceptional customer service skills with a focus on exceeding expectations.
- Strong attention to detail to maintain store standards and ensure accurate reporting.
- Ability to communicate effectively with team members and customers.
- High levels of integrity, initiative, and resilience under pressure.
- Competence in planning daily tasks efficiently.
- Computer literacy for basic administrative tasks.
Why Join Dunns?
Opportunities for Growth
We believe in nurturing talent and providing our employees with opportunities for professional development. Joining Dunns means stepping into a role that could pave the way for future leadership opportunities.
Customer-Centric Culture
At Dunns, we place the customer at the heart of everything we do. Working here means being part of a team that prioritizes delivering memorable shopping experiences.
Commitment to Excellence
Our commitment to operational excellence ensures a rewarding environment where your efforts contribute directly to the company’s success.
Application Process
To apply for one of the ten sales assistant positions at Dunns, follow these steps:
- Prepare a comprehensive CV highlighting your qualifications, experience, and skills relevant to the role.
- Submit your application through our official recruitment portal or at your nearest Dunns store.
- Await feedback on the next steps, including potential interview scheduling.
We encourage candidates who meet the qualifications and exhibit a passion for customer service to apply promptly.
Conclusion
Joining Dunns as a sales assistant offers a unique opportunity to grow within a renowned retail environment. With a strong focus on customer service, sales excellence, and teamwork, this role is ideal for individuals eager to make an impact in the retail sector. Don’t miss this chance to contribute to Pepkor’s legacy of success—apply today!
