Shoprite is recruiting and welcomes applications for the place of Client assistance Specialist.
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Shoprite is recruiting Client assistance Specialist
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The reason for the Client support Specialist job is to furnish our clients with the best client assistance experience.This job will respond to questions, resolve any arising issues, and furnish item/administration data with precision and productivity to our clients depending on the situation. The job is a basic piece of organization’s forefront organization support, guaranteeing clients’ solicitations are actioned with a need to keep moving, care, and understanding.
The Client Administrations Specialist guarantees that client calls and concerns are appropriately thought of, caught on the framework, and settled fully intent on establishing an outstanding involvement with a climate of shared group information. To guarantee that we upgrade our administration conveyance to our clients and line up with our groups, this job the functioning hours are a 45-hour work week booked by an arranged week after week plan (any five days from Monday to Sunday (shift work), including public occasions) inside regulative prerequisites.
Capabilities and Experience
Grade 12/Matric – (fundamental)
Degree/Confirmation or Courses in Correspondences or a connected field – (helpful)
+1 years’ involvement with a Client Administrations climate or comparative job – (fundamental).
Solid capability in Microsoft Office 365, including SharePoint On the web – (fundamental).
Experience in a retail/contact focus climate – (wanted).
The most effective method to apply
Area: Cape Town, Western Cape
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