Pedro’s Vacancies: Comprehensive Guide to Open Jobs and Application Process

Overview of Pedro’s Career Opportunities

Pedro’s Vacancies, a leading fast-food chain, is renowned for its delicious offerings and exceptional customer service. As the company expands, there is a growing demand for talented individuals to join the team. This guide provides a detailed look at the various job opportunities at Pedro’s, the application process, and what potential employees can expect.

Types of Job Opportunities at Pedro’s

Personal Assistant (Procurement Department)

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DUTIES AND RESPONSIBILITIES:

1. Provide support to the Group Procurement Manager in managing and executing purchasing operations
2. Assist with the administration for the procurement of goods and services, maintaining accurate procurement records and ensuring that the procurement processes adhere to company policies and legal standards
3. Perform administrative tasks such as scheduling meetings, taking minutes of meetings and managing correspondence related to procurement activities
4. Supplier credit applications, manage supplier credit application process from start to finish
5. Data capturing for reporting
6. Flexibility to adapt to changing priorities and manage tasks
7. Assist in the preparation and processing of purchase orders and documents in accordance with company policies and procedures
8. Monitor and track the status of orders, ensuring timely delivery of goods and services
9. Communicate with suppliers to resolve issues related to pricing, delivery and quality of goods and services
10. Support the procurement team with administrative work when negotiating contracts and terms with suppliers
11. Help in capturing data to evaluate supplier performance and compliance
12. Assist recording and building a database for the analysis of market trends and supplier performance to support strategic procurement decisions
13. Ensure the procurement database and records are accurate and up to date
14. Support the implementation of procurement strategies to optimize cost savings and efficiency
15. Ability to maintain confidentiality

REQUIREMENTS: 

1. Degree in Business or Supply Chain Management (or any related field)
2. Proven experience as a personal assistant, administrative assistant or in a similar role (ideally within procurement or the supply chain environment)
3. Strong understanding of procurement processes and supply chain management principles
4. Proficient in Microsoft Office and procurement software

Driver

DUTIES & RESPONSIBILITIES:

1. Responsible for the delivery of goods safely from one destination to another, within the required time frame.
2. Comply with the times and procedures, regulations, and correct use of resources.
3. Responsible for the vehicle – safe handling/operating of the vehicle.
4. Day-to-day inspection of the vehicle and reporting of all faults and serious mechanical problems to the appropriate personnel.
5. Completing vehicle inspection sheets and refueling of vehicles.
6. Checking the truck list and following the route to the destination.
7. Checking the truck and load before going out on the road.
8. Ensuring safety regulations are being adhered to whilst driving.
9. Ensure adherence to the Road Traffic Act and ensure the safety of other road users.
10. Abide by the regulations as set out in the Occupational Health and Safety Act.
11. Abide by the company policies and the regulations of the road.
12. Ensuring vehicles are loaded correctly as well as checking documentation against the loads.
13. Ensure the correct quantities and loads are delivered.
14. Ensure all proof of deliveries gets signed on delivery.
15. Loading and off-loading of products including pallets.
16. Return of returned products, empty containers (lugs), and undelivered invoices.
17. Comply with 5S standards to ensure cleanliness, safety, and an orderly workplace.
18. Report to work with all applicable PPE.
19. Communicate daily activities on the provided system.
20. Complete the required documents accurately.

REQUIREMENTS:

1. Must have 5 years of experience within the industry working as a Driver.
2. Must have a valid code 14 driver’s license.
3. A valid PDP is required.
4. An RSA ID is required.
5. Must have completed Matric.
6. Must be comfortable with working day or night shifts.
7. Must be flexible, punctual, and reliable.
8. Must have good communication and interpersonal skills.

Customer Care Administrator

Duties and Responsibilities:

1. Delivering customer service that is best, focusing on continuous improvement, speed and proficiency of internal processes as well as maintaining accurate information in our internal systems will be key to the success of this role
2. Respond to all customer complaints and Inquiries, telephonically and on social media
3. Post all complaints onto customer care group, follow up until resolved
4. Update group reports
5. Respond to all social media reviews (Facebook, Google & Twitter)
6. Call customer and filter complaints before they reach stores daily
7. Send emails to stores and customers daily
8. Deliver the mechanisms that support all aspects of the customer’s journey
9. Focus on obtaining a solution for a query within time constraints
10. Confidently handle a wide range of queries / exceptions from our customers, colleagues, and external industry parties
11. Ensure all customer communications are of the highest quality
12. Continually highlight opportunities for improvements to our processes

Requirements:

1. Qualification in Administration
2. 1-2 years working experience
3. Experience in social media will be advantageous
4. Must be computer literate 
5. Excellent customer service skills 
6. Excellent command and use of English, both written and Verbal 
7. Attention to detail
8. Able to navigate through various systems at once
9. Good attendance and performance

Skills

1. Must be organized with good time management skills
2. Must be able to work independently as well as in a team
3. Must have a proactive approach, problem solving and learning new skills
4. Ability to priorities effectively
5. Excellent communication skills, Verbal & Written
6. Strong data entry skills and attention to detail
7. Reliable and timeous

Videographer And Editor

DUTIES AND RESPONSIBILITIES:

1. Content Creation: Conceptualize, plan, shoot, and edit high-quality video content for various marketing channels, including social media, websites, email campaigns, and events.
2. Storyboarding: Develop creative concepts and storyboards for video projects, ensuring alignment with brand messaging and marketing objectives.
3. Production Management: Coordinate all aspects of video production, including scheduling, location scouting, talent casting, and equipment setup, to ensure smooth and efficient shoots.
4. Filming: Operate cameras, lighting equipment, and audio gear to capture professional-quality footage in a variety of settings, including studio and on-location shoots.
5. Editing: Edit raw footage into polished, engaging videos using industry-standard software (e.g., Adobe Premiere Pro & After Effects), incorporating graphics, music, and sound effects as needed.
6. Post-Production: Colour correction, audio mixing, and other post-production tasks to enhance the quality and impact of the final video products.
7. Collaboration: Work closely with marketing teammates and other stakeholders to understand project requirements, provide creative input, and deliver videos that meet or exceed expectations.
8. Quality Assurance: Ensure that all video content aligns with brand guidelines, maintains a consistent visual style, and meets technical specifications for distribution across various platforms.
9. Stay Current: Keep up to date with industry trends and best practices in video production and editing to continuously improve the quality and effectiveness of our video content.

REQUIREMENTS:

1. Bachelor’s degree in film, media production, communications, or a related field (or equivalent work experience).
2. Proven experience (X years) in videography and video editing, with a strong portfolio showcasing a range of video projects.
3. Proficiency with professional video cameras, lighting equipment, and audio recording devices.
4. Expertise in video editing software such as Adobe Premiere Pro, Adobe After Effects  & the rest of the Creative Cloud suit.
5. Strong storytelling skills and the ability to translate ideas into compelling visual narratives.
6. Attention to detail and a commitment to delivering high-quality work on time and within budget.
7. Creativity and a willingness to push creative boundaries to produce innovative and engaging video content.
8. Excellent communication and collaboration skills, with the ability to work effectively in a team environment and interact with stakeholders at all levels.
9. Ability to multitask and prioritize projects in a fast-paced, deadline-driven environment.
10. Must have a Portfolio of work to showcase abilities.

Griller

PURPOSE:

To ensure that quality products are received, and prepared for customers according to SOP. 

DUTIES AND RESPONSIBILITIES:

1. Maintain cleanliness and hygiene standards according to SOP
2. Maintain food safety standards according to SOP
3. Prepare menu items according to SOP whilst maintaining speed of service
4. Provide great customer service

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience, minimum 1-year related experience required
2. Customer Service
3. Good Verbal Communication Skills
4. National Senior Certificate

Cashier

PURPOSE:

To provide great Customer service by actively, timeously and accurately processing transactions on POS.

DUTIES AND RESPONSIBILITIES:

1. Provide Great Customer Service by processing Customer orders according to SOP
2. Maintain speed of service
3. Process payment types accurately according to SOP
4. Educate Customers about current promotions and drive sales
5. Increase ticket averages by upselling or suggestive selling techniques
6. Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
7. Maintain FOH Stock according to SOP

REQUIREMENTS:

1. National Senior Certificate (preferred)
2. Senior Certificate (required)
3. Well-developed Literacy skills
4. Well-developed Numeracy skills
5. One year’s experience as a retail cashier (QSR environment preferred)

Junior Store Manager

Duties & Responsibilities of a Junior Store Manager:

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximizing profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Requirements:

• Restaurant and Fast–Food Service experience. Minimum 2-year related experience required
• GAAP or Micros experience and knowledge
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

Waiter

PURPOSE:

To deliver exceptional customer service

DUTIES AND RESPONSIBILITIES:

1. Able to stand for long periods of time
2. Able to lift, carry and move stock items and equipment
3. Great Customer Service
4. Able to work in a fast-paced environment
5. Good eyesight

REQUIREMENTS:

1. Grade 10 required
2. National Senior Certificate (preferred)
3. Well-developed Literacy skills
4. Well-developed Numeracy skills
5. One year’s experience as a waiter

Prepper

PURPOSE:

Ensure that food is prepared and plated according the Pedros Standard Operation Procedure.

DUTIES AND RESPONSIBILITIES:

1. Able to read the orders correctly.
2. Maintain speed of service.
3. Maintain food safety standards according to SOP.
4. Maintain BOH Hygiene and Cleanliness standards according to SOP
5. Accuracy of orders they prepare.
6. Maintain BOH stock according to SOP.

REQUIREMENTS:

1. Customer Service
2. Good Verbal Communication Skills
3. National Senior Certificate (preferred)
4. Senior Certificate (required)
5. Well-developed Numeracy skills & Literacy skills
6. 6 months to one year experience as a kitchen prepper

Application

To apply for Jobs at Pedros, visit the Official recruitment portal.